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Agency PSA

SyncHQ vs Teamwork.com

A sourced comparison of two tools built for client work: intake, client portal, retainers, budget tracking, invoicing, seat minimums, and real pricing.

Last reviewed August 9, 2026

The short answer

Teamwork is a mature, genuinely agency-shaped PSA and the strongest competitor here. Choose SyncHQ for AI intake and a white-label portal; choose Teamwork for depth of billing and a longer track record.

  1. 01Teamwork puts budget tracking, invoicing, retainers, and free client seats on Accelerate at $24.99/user/month annually, with a 5-user minimum - so the agency features start around $125/month.
  2. 02Teamwork has more mature financial tooling. SyncHQ has intake and brief generation, which Teamwork does not.
  3. 03This is the comparison where "which is better" is genuinely a tie and "which fits your bottleneck" is the real question.
What each one costs

SyncHQ

Free plan (3 projects, 5 members). Professional $29/mo. Enterprise $99/mo.

Teamwork.com

Free (max 5 users). Basics $9.99/user/mo annual ($12.49 monthly), 3-user min. Accelerate $24.99 annual ($31.24 monthly), 5-user min. Optimize and Enterprise custom.

The thing that changes the bill: The agency features - budgets, invoicing, retainers, client seats - are Accelerate-tier, and Accelerate has a 5-user minimum.

Prices as published on August 9, 2026. Vendors change pricing without notice - check the source links below before you budget.

Capability by capability
Capability
SyncHQ
Teamwork.com
Winning the work
Conversational AI client intake
Yes
PartialIntake forms and request management; not a conversational intake that drafts a brief.
Auto-generated project brief
Yes
No
Contracts / e-signature
On the roadmapE-signature contracts are not shipped. Scope lives in the brief and the SOW document.
No
Meeting scheduling
NoNo built-in meeting scheduler.
No
Doing the work
Tasks, boards, and views
Yes
Yes
Time-boxed cycles / sprints
Yes
PartialMilestones and task lists rather than first-class time-boxed cycles.
Native time tracking
Yes
YesAvailable from the Free plan - unusually generous.
Capacity / resource planning
PartialTeam capacity and workload views ship; scenario-based forecasting does not.
YesWorkload and capacity planning.
Workflow automations
PartialRule-based automations exist inside modules; there is no general-purpose visual automation builder.
Yes
The client relationship
Built-in client portal
Yes
YesClient users are a core concept, with 20 free collaborator seats per month on Accelerate.
White-label / own branding
Yes
PartialBranding options exist; the client view is the project rather than a separate portal product.
Clients do not consume a paid seat
YesClient portal access does not consume a paid seat.
YesFree client/collaborator seats from Accelerate.
Threaded discussion in-product
Yes
Yes
Getting paid
Invoicing from tracked time
Yes
YesFrom the Accelerate plan.
Retainer / milestone billing
Yes
YesRetainer management from Accelerate.
Delivery + revenue analytics
Yes
YesProfitability and utilization reporting.
Platform
Roles and per-project permissions
Yes
Yes
Third-party app marketplace
NoNo third-party app marketplace. Integrations are built in-house.
Yes
Native mobile apps
On the roadmapThe web app is responsive; native iOS/Android apps are not shipped.
Yes
YesPartialPaid add-onOn the roadmapNoNot published
Choose SyncHQ when
  • Winning the work is the bottleneck - discovery calls, briefs, and proposals eat your week.
  • You are under the 5-user minimum, or the per-seat maths does not work at your size.
  • A white-label client portal is a thing you sell, not just a thing you use.
Choose Teamwork.com when
  • Financial depth is the priority: mixed billing models on one client, detailed profitability, mature reporting.
  • You want a longer-established vendor with a large customer base and a mature support organisation.
  • You need native mobile apps and a wide integration catalogue.
  • Honestly: if you are already on Teamwork and it is working, the switching cost is unlikely to be worth it.
Questions people actually ask

Is Teamwork.com better than SyncHQ?

For financial depth and maturity, yes, today. For intake and the client-facing portal, no. Teamwork has been at this far longer and it shows in the billing tooling; SyncHQ is newer and narrower, and the narrowness is where the intake and portal work comes from.

What does Teamwork actually cost for a 6-person agency?

On the review date, Accelerate at $24.99/user/month annually across 6 users is about $150/month, and Accelerate is the tier where budgets, invoicing, and retainers live. Check the current page before budgeting - these numbers move.

Sources

Every claim about Teamwork.com on this page comes from its own public pages, listed here so you can check them yourself.

See whether it fits before you commit

The free plan runs three projects with five people - enough to put a real client through intake, delivery, and an invoice before you decide anything.

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