Building and Running an Agency Team

Team and hiring16 min read

Hire against three months of sustained overrun, not a busy fortnight. Why delivery comes before sales, the arithmetic of 1,000 billable hours, interviewing for judgement, and the first ninety days.

Aug 9, 2026Read

Team and hiring15 min read

Four functions every agency must cover, the roles that emerge as you grow, why splitting account from project management matters, and the signals your current shape has stopped working.

Aug 9, 2026Read

Team and hiring15 min read

Contractors buy flexibility, not cheaper hours. When they are right, the brief that prevents most problems, rates and payment, the client-facing question, and building a bench you can rely on.

Aug 9, 2026Read

Team and hiring15 min read

Ship something to a client in week one and own a small relationship by week four. Work ready on day one, a named contact, the delegation conversation, and the 30-60-90 reviews.

Aug 9, 2026Read

Team and hiring16 min read

The research is clear that burnout is structural. The four causes specific to agencies, the early signals worth watching, the interventions that work, and the ones that do not.

Aug 9, 2026Read

Building and Running an Agency Team

Your First Agency Hire: When, Who, and What It Costs

Agency Structure and Roles: What to Add and When

Working With Freelancers and Contractors at an Agency

Onboarding a New Agency Hire: The First Ninety Days

Preventing Agency Burnout: It Is the Workplace, Not the People

Building and Running an Agency Team

Your First Agency Hire: When, Who, and What It Costs

Agency Structure and Roles: What to Add and When

Working With Freelancers and Contractors at an Agency

Onboarding a New Agency Hire: The First Ninety Days

Preventing Agency Burnout: It Is the Workplace, Not the People